How to Renew an Expired Passport in Nine Hours
It was the day before Startup Festival and I was just a few hours away from hopping on a red eye to Montreal. I went to United’s website to check in when I was prompted to enter my passport number. I pull out my passport and take a look at the information, expires July 8th 2011. It was July 12th—shit. My passport expired four days ago and I had a flight to catch.
I call up United and, as I suspected, they inform me that I won’t be able to fly on an expired passport. My only option was to cancel the flight, scramble to renew my passport in a day, and book a new flight tomorrow. This is how I did it.
Disclaimer: I did this in Los Angeles. The process should be the same elsewhere in the nation, but your mileage may vary. Also, I cut this close; there’s no guarantee that you’ll be able to renew your passport the same day, but it’s worth a shot.
- Make an appointment. Call up the US Passport Office and use their automated phone system to make an appointment. When I called, they gave me a date late into next week. That wouldn’t work for me so I decided to hangup and show up the next day, sans appointment. Following the appointment process is the recommended way, but I was desperate.
- Get your photo taken. An expired passport means an outdated passport photo. In order to renew your passport, you’ll need new photos. Call around to the local CVS and Walgreens. I was able to find a nearby Walgreens that had a photo department that was open until 10 PM. I went over and had two photos made. It cost me around $10. If you can’t find anything, you can go to the photo place near the Federal Building’s cafeteria the next morning. They open at 7 AM and charge $14 for two photos. (Avoid this since it would cause you to lose your place in line.)
- Fill out the renewal form. Go to the US Passport Office’s website and download the DS-82 form. Print it out and complete it ahead of time so that you’re not scrambling last minute. Don’t staple your photos to it, they’ll take care of it at the office. When filling out the form, you’ll want the passport book, not the passport card. (I accidentally checked “both” and had to change it later.)
- Print out your itinerary. In order to renew your passport at the last minute, you need to be able to prove that it’s urgent. Print our your itinerary that shows that you’re flying soon. (I attempted to use my hotel reservation, but they wanted to see a flight itinerary.)
The next morning, bring with you:
- a copy of your itinerary
- your DS-82
- your expired passport
- your wallet
- Line up early. At the time of this writing, the Los Angeles US Passport Office opens at 7 AM. (Check the website for your location’s hours.) I woke up at 5 AM and was at the office by 5:30 AM. There were three people already lined up in front of me. Get there early. If you don’t have an appointment, you’ll need to line up at the “Will Call” windows. You should be able to see them when you arrive at the Federal Building. They’re labeled “Will Call A” and “Will Call B”. There will be two lines, one at will call for people that don’t have appointments, and one at the door to the passport office for those that do have appointments.
- Make your case. At around 7 AM the window will open and they’ll take people one at a time. Be polite, show your itinerary, and explain your situation. “My passport expired and I need to fly out tonight. I don’t have an appointment, is there anything you can do?” The person will give you a ticket with a number on it and tell you to go wait in the line with people that have appointments. That ticket is essentially your appointment.
- Wait. You’ll slowly make your way through the appointment line to security. The security check is just like the one you’d find at an airport. Turn off your cell phones (this is required) and leave as much as you can in your car (don’t bring a laptop or anything more than your paperwork and old passport). Once in the building you’ll head to the Passport office and stand in another line. Eventually you’ll get to the window where the clerk will look your paperwork over and give you another ticket. You’ll then sit in the waiting area and wait for your number to be called. Cell phones and laptops are not allowed, so chat up the people next to you or bring a book—the analog kind.
- Pay the fee. Eventually, your number will be called and you’ll go up to a window. (By now it was around 9 AM.) The clerk will look over your paperwork once more and you’ll pay $110 to renew the passport and $60 to expedite the process, so $170 total. (These prices were at the time of writing, they may increase. They accept credit cards.) If everything goes well, they’ll give you a receipt with a time to come back to pick up your passport. Typically, it’s between 1 PM and 3 PM that same day. If you got this far, there’s a very good chance you’ll be getting your passport.
- Wait some more. Go grab lunch at In-n-Out and come back to the Federal Building around 2 PM. (The receipt says to show up between 1 PM and 3 PM, but they never have it ready that early.) Stand in the will call line and give the clerk your receipt. They’ll either have your passport ready, or ask you to wait a bit longer. I ended up getting mine at 3 PM, right when the Passport office closes.
There you have it, a passport in nine hours. Now, never do this again. Be prudent and renew by mail well in advance next time. Happy travels.
Kyle Hudson on August 6, 2011
Love the post, if you think they mess you around with the US passport office try getting an emergency one in the UK :(
Rahim Sonawalla on August 13, 2011
Thanks, Kyle! Yeah, I was pretty surprised that it worked out.
Christine on June 10, 2012
This is awesome. I am in the same boat except my flight leaves tonight (on Sunday), so I am already going to miss my trip. Hoping I can rebook for tomorrow.
Rahim Sonawalla on June 11, 2012
Good luck! Let us know how it turns out.
jshe on July 5, 2012
This is very useful information: detailed and practical. I followed your roadmap (almost exactly) in Washington DC today, and got my passport in 8.5 hours!
Thank you so much for laying out a feasible solution for otherwise a devastate situation for me!
Rahim Sonawalla on July 5, 2012
Glad it was helpful! Were there any important changes that you ran into in DC that might be helpful for other folks?
Christine on July 12, 2012
It’s Christine again. I followed these instructions exactly and went to the LA passport office. On Sunday when I discovered that my passport was expired for my flight that evening, I called and made an appointment with the LA passport office. I was lucky to get an appointment at 8am. I changed my hotel reservation and flight for the next day (Monday night). I didn’t want to risk going to the passport office telling them I would reschedule my flight. You must show proof that you have a flight scheduled. They specifically asked to see proof of a scheduled flight.
I had my passport photo ready and my forms filled out before arriving. I got there early Monday morning at 6:30am because I was nervous and already there were about 14 other desperate people on line. There is a guard stationed outside making sure you have an appointment and proper forms. You might be able to get in if you have an afternoon appointment or without one. He merely asked me if I had an appointment and confirmation number and I said yes, and then I walked in. No one checks once you are in the office. Only the guard outside.
Once inside, it literally took me 5 minutes. They took the forms and my check for $170 and told me to come back in the afternoon between 1-3pm to pick it up. There was a huge line when I arrived around 2pm. Lots of people on line waiting to get their passports. When I finally got to the window, they didnt have mine ready, so getting there any earlier wouldnt have mattered. They do cut off the line by 3pm though, so you must arrive before 3pm or risk having to go back the following day.
For those of us whose passports werent ready yet, they closed the line at 3pm and sent us into the passport office (the pick-up is an outside window). I sat there another 45 minutes waiting and nervous that I wouldnt get one, but there was no reason to be. Everyone who is sent inside is served. That’s why they close the window at 3pm because it takes another 2 hours to get everyone squared away. So by 5pm, they are done. I left the passport office with passport in hand around 4:30pm. You would be best advised if you do what I did to schedule your flight for the evening. One lady kept yelling that she had a 630pm flight and didnt want to wait in line. After much pleading, she was finally allowed to cut the line.
Apparently, this kind of thing is fairly common. A number of other people on line had expired passports but scheduled trips. The passport office is well aware of this issue and they take care of this everyday. Seems to be standard operating procedure for them. I cant understand, however, why we dont receive notification by mail or otherwise about passports about to expire like we do for driver’s licenses.
Thanks again for this great post. It was a tremendous post in a time of need. I got to go on my vacation, just one day late.
Rahim Sonawalla on July 13, 2012
Hi Christine,
Thanks so much for your detailed story, I’m sure other folks will find it helpful!
I totally agree about how the reminder should be mailed to you. If you’re like most people, you don’t travel internationally often and aren’t going to be aware of when your passport expires. Glad you were able to make your vacation (or the bulk of it at least).
zkubidu on August 13, 2012
This was probably the most help in my situation. I ended up not being able to get on my flight because my passport was expired, unfortunately my flight was initially schedule for Saturday morning. However, upon finding this site I was able to schedule an appointment for Monday morning at 8:30AM. I arrived a half an hour early with the aforementioned items in hand and was out of the building by 9AM. I returned at 1:30PM and began waiting in line at the Will Call window, reaching the window at 2PM I was turned away as my passport was not ready. I returned about 15 minutes later after a quick snack and got to the window just prior to 3PM this time and was handed my new passport.
Can’t thank you enough.
Prices are still $170 at this time to renew for an expedited, same-day issue passport.
Rahim Sonawalla on August 15, 2012
Thanks for the update, zkubidu. Good to know the renewal price hasn’t gone up!